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FAQ

FAQs about Factory

Q1. Are you factory?

A: Yes, we are factory. We are a frofessional producer of stainless steel tube with more than 20 years experience.

Q2. Where is your factory located? How can I visit there?

A: Our factory is located in Foshan City, Guangdong Province, China, about 45 mins from Guangzhou airport..All our clients, from home or abroad, are warmly welcome to visit us, we will pick you up.

Q3. What are your major markets?

A: Our main markets are Europe, Australia, Middle East and America now.

Q4. Do you provide samples?

A: Yes, We do. Sample for free, customers pay for express charges.

Q5. Do you accept OEM & ODM orders?

A: we accept OEM & ODM orders.

Q6. What is your company’s main competitive edge?

A: Our strengths are our after-sales service, quality control systems, R&D experience and the quality of manpower.

Q7. Can I get your best price?

A: Stainless steel price is quoted according to your details request. Such as grade, quantity, surface, price term and so on. We will try our best to offer your best price.

Q8. What about the Delivery time?

A: We have 10 producing line, delivery time according to the order quantity.Normally for 7-35 days.

Q9. What are your terms of payment?

A: We accept the payment of T/T, LC, etc.

Q10. What is needed before placing an order?

A: Please contact us to make sure all details (Including products status,material,Unit Price,Product Status, delivery time, Freight, price term, payment term) before placing an order.

FAQs about Stainless Steel Tubing

Q1. What are your major products?

A: Our main products are welded stainless steel pipes,the most competitive product is stainless steel slotted pipe.

Q2. What materials do you have?

A: We have the material of stainless steel 304, 316L and Duplex 2205.

Q3. Where is your raw material comes from?

Raw material comes only from suppliers who are top-1 class steel in China. We purchase the products material from JISCO, TISCO, BAOSTEEL, ZPSS and other steel factory that famous in the world. Good product is originates from the accurate control of the quality of the steel.

Q4. How does your factory do regarding quality control?

A: We promise that the products supplied will be of superb quality. We always put quality in the first place at every step in our product development and manufacturing. All staffs are the quality inspector during the production.

Q5. Do you have minimum quantity requirement?

A: Yes, we have different minimum quantities for different product series in trial orders and repeating orders. They also depend on the items you want. For details, please directly contact any of our sales staff.

Q6: Where would you normally use a stainless steel tube?

A: For handrail or to create an end support post as part of a stainless steel glass balustrade.

Q7. What is the difference between stainless and ordinary steel?

A: All steel is iron-based, but stainless steel contains chromium at 10% or more by weight. Chromium, provides corrosion resistance and a polished appearance, making it highly resistant to rust and staining, while ordinary steel does not have these properties, making it susceptible to corrosion and staining. Ordinary steel is used in a wide range of applications, from construction to manufacturing, where corrosion resistance is not a primary concern.

FAQs about Packing and Delivery

Q1. What is your normal delivery lead-time?

A: Our delivery time is from 7 days to 45 days base on your quantity. Normally for 1×40‘ container is 30 days for the standrad size. However, upon customers’ request, we always make delivery as early as possible.

Q2. What’s your package?

A: Our packing can be adjusted according to the customer’s actual situation and requirements, we have different packing materials like hollow sheets, woven bags steel crates, and wooden boxes. The packing looks nice, and also very convenient for the customer to load or unload goods. If you want to know more about packaging, please click http://slot-tube.cn/packaging/

Still Have Questions?
Visit our contact page or send us an email at sales@easteel.com